Questions
FAQ.
Yes. Every silicone baby is individually hand-painted and carefully assembled by Sharon Mrofka. Due to the handcrafted nature of each creation, no two babies are exactly alike.
Silicone babies require up to 60 days for production. Personalized clothing may require up to 90 days, depending on the complexity of the order. Ready-to-ship accessories are usually dispatched within a few business days.
Yes. We proudly ship worldwide. Shipping costs and delivery times vary depending on the destination and shipping service selected. Please note that customs duties, import taxes, and any local fees are the responsibility of the buyer.
Payments are securely processed through Stripe. Depending on your country, you may also have access to Apple Pay, Google Pay, and other payment methods supported by Stripe.
Yes. You may choose from the available models, sizes, fabrics, buttons, and other customization options offered for each design. Some combinations may not be available due to design or construction requirements.
Occasionally. Commission availability depends on Sharon's current schedule and workload. Please contact us to discuss your project and current availability.
All sales are considered final. Each silicone baby is presented with detailed photographs, videos, and a complete description before purchase, allowing collectors to make an informed decision. For this reason, we do not accept cancellations, returns, exchanges, or refunds due to change of mind, personal preference, or buyer's remorse. This policy applies to both ready-to-adopt babies and personalized products. Exceptions may be considered only in documented cases involving verified manufacturing defects, shipping damage, or where required by applicable consumer protection laws. Any issue must be reported within 48 hours of delivery and supported by clear photographs or other relevant evidence.
Every order is carefully prepared using premium packaging materials to ensure both maximum protection during transit and a memorable unboxing experience.
Yes. Once your order has been shipped, you will receive a tracking number by email so you can follow your package throughout its journey.
Every baby includes detailed care instructions. Following these recommendations will help preserve the beauty, realism, and longevity of your collectible for many years.
No. Our silicone babies are collectible works of art created for adult collectors. They are not intended or certified as children's toys and should be handled with appropriate care.
If you have any questions before or after your purchase, please visit the Contact page or send us an email. We will be happy to assist you.
